1. General Terms
- By engaging with our services, you agree to these terms and conditions.
- Services are provided as described but may be customized based on individual needs.
- We reserve the right to update these terms at any time, and updates will be effective immediately upon posting on the website.
2. Coaching Services
- Coaching sessions are conducted in a confidential and supportive environment.
- Results depend on client commitment and participation; no guarantees of specific outcomes can be made.
- Coaching does not constitute therapy or legal, financial, or medical advice.
3. Publishing Services
- Manuscripts submitted for publishing must be original and not infringe on any third-party rights.
- While we strive for high-quality results, clients are responsible for approving all final materials before publication.
- Fees may include publishing platform costs (e.g., Amazon, Kobo, Burble) and will be outlined in advance.
4. Ghostwriting Services
- Ghostwriting projects are collaborative, and clients must provide necessary information, materials, and feedback to ensure accuracy and authenticity.
- Payment does not guarantee exclusivity until the final balance is paid in full.
- Once paid in full, clients own all rights to the completed manuscript.
5. Copywriting Services
- Copywriting fees are charged per word, as outlined in the agreement.
- Revisions are included up to an agreed-upon number of edits; additional edits may incur extra charges.
- Clients are responsible for providing accurate information and feedback to ensure timely completion of projects.
6. Payments and Refunds
- Payment terms vary by service and will be outlined in individual agreements.
- Deposits may be required to confirm services and are typically non-refundable unless otherwise specified.
- Refunds are not provided for completed work or unused coaching sessions.
7. Confidentiality
- All client information is treated as confidential and will not be shared without consent unless required by law.
- Published works may be showcased in our portfolio with client permission.
8. Intellectual Property
- For ghostwriting and copywriting projects, intellectual property rights transfer to the client upon full payment.
- For coaching materials and resources provided, copyright remains with the business unless otherwise stated.
9. Client Responsibilities
- Clients must provide accurate information and meet deadlines for submissions, approvals, and feedback.
- Timely communication is essential to ensure the smooth completion of services.
10. Limitation of Liability
- We are not liable for indirect, incidental, or consequential damages arising from the use of our services.
- Any disputes will be handled under the laws of [your country or state].
11. Cancellations and Rescheduling
- Cancellations must be made at least 24 hours in advance for coaching sessions; otherwise, the session may be forfeited.
- Rescheduling is subject to availability and must be agreed upon in advance.
12. Governing Law
- These terms and conditions are governed by the laws of South Africa.
Additional Considerations
- Privacy Policy: Client data is collected, stored, and used only for the purpose of successfully completing the client’s project and is not shared or sold to any third party.
- Disclaimers: Outcomes depend on client effort, especially for coaching and publishing success.
Frequently Asked Questions
- Royalties/Commissions:
- Self-Publishing: When you self-publish, you retain 100% of your royalties, minus any commissions charged by the publishing platform.
- Publishing Through Us: We charge a 2% commission to cover costs. Your earnings will be paid annually, along with a detailed breakdown of sales.
- Author Copies (South Africa Only): If you request author copies, a 2% commission is applied to cover costs.
- Print-on-Demand Sales (South Africa Only): For print-on-demand sales, we also charge a 2% commission to cover costs.